Returns Policy

Returns Policy

We want you to be satisfied with the products you receive from smugglerschristmas.ie If you're not satisfied and do wish to return any product to us please follow the following steps:

 

  • Email us at smugglerschristmas@gmail.com 
  • Please include details of the product that you wish to return and a reason for return. Please do this within 7 working days of receiving your product from us
  • If we require the goods to be returned to us, we will communicate this to you and explain how to do this. Please take reasonable care of the goods whilst in your possession prior to any return. We will inspect the goods on arrival
  • We may request further information from you regarding your return
  • If a fault is agreed on our part, and/or refund agreed, we will arrange it within a reasonable period of the initial email being received by us. It can take up to 10 working days from this point for the payment to be credited to your account. The refund will cover the cost of the item being returned

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